Frequently Asked Questions
Therapy
How long should therapy last? A: The best way to determine the length of therapy is by establishing a clear plan with your therapist and inquiring about their approach to therapy. Clients are encouraged to begin with the end in mind, which means that you should always consider how you will know that therapy is done.
How often should sessions occur? A: Typically, clients begin therapy weekly to establish a customized treatment plan. Then, a timeline is determined to accommodate your goals and needs.
What ages do you work with? A: - Individuals (ages 16+) - Couples (ages 18+) - Families (with children ages 12+)
Billing
What are my payment options? A: Payment options include most major debit and credit cards as well as Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA). Please note that payment is due in full at the time of service.
Do you accept insurance? A: I am currently in-network with Highmark Blue Cross Blue Shield. Additionally, clients paying out-of-pocket may be eligible to seek reimbursement from their insurance provider. Contact your plan administrator to determine eligibility for reimbursement. For insurance plans that offer reimbursement, superbills can be provided.
What is your cancellation policy? A: All sessions must be cancelled by phone at least 24 hours before the scheduled session. Late cancellations and missed sessions without prior notice will result in a no-show fee. This fee is discussed during the intake process.
Crisis Management
I am experiencing a mental health crisis. What should I do? A: Contact 911 to seek immediate help. Additional resources include: Call 988 for the National Suicide Prevention Lifeline Call 1-855-284-2494 (TTY: 724-631-5600) for the PA Support & Referral Helpline Text PA to 741741 for the Crisis Text Line Call (888) 796-8226 (1-888-7-YOU CAN) for Allegheny County DHS
What is a mandated reporter? A: A mandated reporter is legally required to report threat(s) of self-harm, threat(s) of harm to others, and suspected child abuse with reasonable cause. I am a mandated reporter because of my role as a mental health provider. If you suspect that child abuse is occurring, contact ChildLine at 1-800-932-0313 or visit the PA Department of Human Services website for more information.
General & Location
What is the Magnus Approach to therapy? A: The Magnus Approach is a relationally-focused therapy style that emphasizes the connection between individuals as the foundation for lasting change. It focuses on building secure bonds in couples, families, and individual settings to foster long-term wellness.
Where is Magnus Mental Health located? A: Our office is located in the South Hills at 733 Washington Road, Suite 402, Pittsburgh, PA 15228. We proudly serve the local Mt. Lebanon community and the greater Pittsburgh area with both in-person and virtual sessions.
What specialized services do you provide? A:We specialize in couples therapy, family counseling, and individual support for issues such as anxiety, burnout, and relationship conflict. Our services are designed to help clients navigate complex relational dynamics through a supportive, professional lens.
What to Expect
What happens during the initial consultation? A: Our initial phone consultation is a brief, no-pressure conversation where we discuss your primary concerns and goals for therapy. It’s an opportunity for you to ask questions about the Magnus Approach and for us to determine if we are a good fit for your specific needs.
How do I prepare for my first therapy session? A: You don't need to bring anything specific to your first session. We recommend finding a quiet, private space if you are meeting virtually. The first session is primarily about "intake," where we gather your history and begin building a customized treatment plan tailored to your lifestyle.
Is therapy at Magnus Mental Health confidential? A: Yes. Protecting your privacy is our top priority. All discussions within our sessions are strictly confidential, with the exception of specific legal requirements related to safety, which we will review together during your intake process.